Privacy policy

Information we collect

When you request a quote, arrange a site visit or contact us, we may collect information you choose to provide, including your name, phone number, email address, city and details about your estate enquiry.

We may also receive basic technical information when you use this website, such as your browser type, device type, IP address, pages visited and the time of your visit. This information helps us understand how the website is used and keep it working reliably.

How we use your information

We use the information we collect to:

• respond to your questions and estate enquiries;
• arrange calls, quotes and site visits you request;
• share relevant information about Peppy Woods;
• improve our website, services and communications;
• protect the website from misuse and meet legal obligations.

We do not sell or rent your personal information. We will only send marketing updates where permitted, and you can ask us to stop at any time.

Cookies and website analytics

This website may use essential cookies and similar technologies to operate correctly, remember preferences and understand general website usage. You can control cookies through your browser settings, although disabling essential cookies may affect some features.

When information is shared

We may share information with trusted service providers who help us operate the website, deliver communications or manage your requested enquiry. They may use it only for the services they provide to us. We may also disclose information where required by law, to protect legal rights or in connection with a business reorganisation.

Data retention and security

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including follow-up on your enquiry and applicable legal or record-keeping requirements. We use reasonable administrative and technical safeguards, but no method of online transmission or storage can be guaranteed completely secure.

Your rights and choices

Depending on the law that applies to you, you may have the right to ask for access to your personal information, request a correction or deletion, restrict or object to certain uses, or withdraw consent.

To make a request, email us using the address below. We may need to verify your identity before completing it. You can also unsubscribe from promotional messages at any time by using the option provided in the message or by contacting us.

Updates to this policy

We may update this policy as our website or practices change. The latest version will always appear on this page with its updated date.